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Technology training for small businesses
Your team should not have to figure everything out while customers are waiting. If new software goes unused, suspicious emails cause uncertainty, or people are experimenting with AI without clear guidance, practical training can help.
Edwards Consulting Group builds training around your people, your tools, and the work they actually do. You work directly with Chris Edwards to identify the skills that matter, practice them, and leave your team with guidance they can use afterward.
Training is designed for the people doing the work, including owners, office staff, managers, and technical teams. You do not need an IT background to get started.
Practice useful everyday tasks, learn how to write clearer requests, check the results, and understand when human review is essential. Establish clear rules for customer information and other sensitive data.
Work through suspicious emails, unexpected payment requests, account security, and the steps to take when something feels wrong. Use scenarios your team is likely to encounter.
Help the people responsible for your applications and cloud systems learn how they work, make routine changes safely, and recognize when to ask for help.
Turn important procedures into useful instructions, onboarding materials, and practical walkthroughs so essential knowledge does not live with just one person.
Your proposal defines the topics, audience, session format, and materials before training begins. Depending on the agreed scope, your team receives:
We discuss where people get stuck, what they need to accomplish, and what they already know.
We choose the topics, session length, and delivery format around your team's schedule and responsibilities.
Your team works through realistic situations, asks questions, and gets guidance while learning.
You leave with the agreed materials and clear next steps. Refresher sessions or new employee training can be scoped separately.
Chris previously taught teams at Amazon Web Services. He brings that teaching experience to helping business owners and employees understand the technology in front of them.
Yes. Sessions use plain language and examples matched to the audience. An owner deciding how to use AI needs different material from someone responsible for running a cloud application.
Both formats are available. We agree on the format and any travel requirements when planning the engagement. Sessions can be focused workshops or a series of working sessions, depending on what your team needs to learn.
We review the specific requirement before agreeing on the scope. Materials and completion records can support your evidence, but attendance alone does not establish compliance or guarantee an insurer's acceptance.
The Small Business Learning Series explains technology fundamentals through articles and knowledge checks. Paid training is tailored to your team, systems, questions, and responsibilities, with guided practice and agreed deliverables.
The fee depends on the audience, preparation, topics, delivery format, and materials. You receive a defined scope and price before work begins. See how engagements are priced.
Tell Chris what your team finds confusing, what tools you use, and what you want people to do more confidently. We will work out a practical place to start.